Returns & Exchanges
At Kbeauty, we want you to glow with confidence; if you are not completely satisfied with your skincare purchase, you may return or exchange unopened products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Label and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed to your original payment method within 5-7 business days.